This Cancellation and Refund Policy (“Policy”) outlines the procedures and conditions for cancellation of orders and refunds for Products purchased from Sycher International (“Sycher”, “we”, “us”, or “our”) through the website (“Website”). By making a purchase on our Website, you agree to abide by this Policy.

  1. Cancellation of Orders: 1.1. You may cancel your order for Products purchased through the Website within a specified cancellation period, as indicated during the checkout process or in your order confirmation email. 1.2. To initiate a cancellation, please contact our customer service team via email at [] or through our designated customer support channels, providing your order details. 1.3. We reserve the right to refuse cancellation requests for orders that have already been processed or shipped. If your order has already been dispatched, you may follow our return procedure outlined in our Returns Policy.
  2. Refunds: 2.1. Refunds will be issued for cancelled orders or returned Products in accordance with our Returns Policy. 2.2. Refunds will be processed within a reasonable time frame after the cancellation request is approved or the returned Products are received and inspected by us. 2.3. Refunds will be credited back to the original payment method used for the purchase. Please note that it may take additional time for the refund to appear in your account depending on your financial institution.
  3. Exceptions: 3.1. Customized or made-to-order Products may not be eligible for cancellation or refund unless they are defective or not as described. 3.2. Products that have been used, damaged, or are not in their original packaging may not be eligible for a full refund. We reserve the right to deduct a restocking fee or refuse the refund in such cases.
  4. Cancellation and Refund Process: 4.1. To request a cancellation or initiate a refund, please contact our customer service team via email at [] or through our designated customer support channels, providing your order details and reason for cancellation or return. 4.2. Once your cancellation or return request is approved, we will provide you with instructions on how to proceed with the return shipment, if applicable. 4.3. Upon receipt and inspection of the returned Products, we will process your refund in accordance with this Policy.
  5. Contact Information: If you have any questions or concerns about our Cancellation and Refund Policy, please contact us at: Email: [] Phone: [Insert Phone Number] Address: [Insert Address]

Sycher International reserves the right to update or modify this Cancellation and Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on the Website. It is your responsibility to review this Policy periodically for changes. By continuing to use the Website or placing orders for Products after any modifications to this Policy, you accept and agree to be bound by the revised terms. If you do not agree to any changes, you must refrain from purchasing Products from our Website.